歡迎您隨時與我們交流！Please Feel Free to Contact Us |
| 海外技術(shù)支持熱線Oversea Technical Hotline:(86)755-25504162-8619 |
| 國內(nèi)技術(shù)支持熱線Domestic Technical Hotline:(86)755-25504162-8603 |
 售前服務(wù)Pre-sales service |
| （1）前期咨詢服務(wù)：為客戶介紹相關(guān)案例并深入分析技術(shù)方案；
Pre-consultation service: Introduce relative case and deeply analyze technical solution for our clients. |
| （2）業(yè)務(wù)咨詢服務(wù)：為客戶介紹公司產(chǎn)品、解決方案，與客戶交流探討，深入挖掘客戶的詳細 |
| 需求； Business consultation service: Introduce company product and solution to our client, and communicate&discuss deeply the clients’ requirements. |
| （3）提供個性化解決方案：結(jié)合客戶提出的實際需求，提供個性化的專業(yè)技術(shù)方案，并有針對 |
| 性地制定培訓(xùn)方案；
Provide client-tailored solution: Combining with the practical requirements from client, we provide client-tailored&professional technical solution and training courses. |
| 售中服務(wù)In-sale service |
| （1）為客戶提供現(xiàn)場安裝、調(diào)試、演示等前期工程技術(shù)服務(wù)； Provide on-site installation, commissioning, DEMO and pre-engineering technical service. |
| （2）為客戶提供工程安裝現(xiàn)場管理咨詢服務(wù)； Provide the management consultation service related to on-site engineering installation. |
| （3）為客戶提供詳細的技術(shù)方案資料，并對客戶進行個性化的培訓(xùn)服務(wù)。 |
| Provide detailed technical solution information and
client-tailored training service. |
| 售后服務(wù)After-sale service |
| （1）軟件、硬件產(chǎn)品維護、保修服務(wù)； Software, hardware product maintenance and warranty service. |
| （2）記錄客戶提出的建議、意見和投訴，建立詳細的客戶檔案； Record suggestions, proposal and complaints from clients and build detailed clients archives. |
| （3）根據(jù)客戶檔案的分析，為客戶提供具有前瞻性的咨詢服務(wù)和建議。
According to analysis of clients archives, we also provide visionary consultation and proposals. |
